Imprint

Satisfyer GmbH is the direct contracting partner of the customer for products offered in the online shop www.satisfyer.com. Satisfyer GmbH sells services in its own name and on its own account.

The complete range on www.satisfyer.com consists of two separate sections with different service providers.

Below you will find information about both of these service providers pursuant to § 5 German Telemedia Act (TMG):

A. Satisfyer GmbH

Satisfyer GmbH is a service provider in the following areas:
- Online shop range
- Purchase, dispatch, return of online shop products
- Customer service for online retail

Provider identification:
Satisfyer GmbH
Am Lenkwerk 3
33609 Bielefeld 

Managing Director: Sven Pelka

VAT ID no.: DE 815733289
Commercial register No. 42816
District Court Bielefeld
E-Mail: info@satisfyer.com

B. EIS GmbH

Provider identification:
EIS GmbH is a service provider in the following areas:
- Online shop
- Advertising on www.satisfyer.com
E-mail: info@satisfyer.com

EIS GmbH
Am Lenkwerk 3
33609 Bielefeld 

Managing Director: Sven Pelka

VAT ID no.: DE 246954866 
Commercial register No. 38482
District Court Bielefeld
E-Mail: info@satisfyer.com

Information obligation according to The Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015

Satisfyer GmbH declares in advance that it is not willing to take part in any alternative or online dispute resolution proceedings before any approved ADR provider.

This shall in no way preclude the possibility of resolution of disputes by a particular ADR provider over the course of or during a specific dispute where both contractual parties agree..

ADDRESS FOR RETURNS

Please only send returned goods to the following address:

Download reshipment form

YOUTH PROTECTION OFFICER

Heinrich Haberle
E-mail: privacymanager@satisfyer.com